Objective &
Experience
Objective
My life's objective has been to serve my community with devotion, respect, and a relentless pursuit to ensure that all voices are heard, all people are supported, and the needs of my community are prioritized.
I am a very selective applicant who really digs deep into a company's values and how they are incorporated in every level of their work. Proactive DEI efforts, inclusive and accessible employment of people with disabilities, and community engagement are paramount to me when looking for where to work. Not the pay, not the prominence, not the benefits, but the difference I can make.
Employment in Retail or in a nonprofit organization would be optimal for my skill-set and my current experience.
Experience & Professional Highlights
Advocate (Oregon Council on Developmental Disabilities) January, 2020-November, 2023
Appointed by Governor Kate Brown to the Council for my extensive experience and history in working to improve the quality of life and quality of care of Oregonians with disabilities.
Worked with fellow Council members, the Governor’s Office, legislators, state agencies, service providers, community organizations and other advocates to ensure that Oregonians with disabilities are supported in everything they do, everywhere they go, and enabling them to live full, successful, self-determined lives.
Lead Worker - Seasonal (Kerr Bikes & Boats) March- September, 2023
Promoted to Lead Worker at Kerr Bikes & Boats (Formerly Kerr Bikes LLC) with responsibilities of:
All duties of Seasonal Worker (see entry below)
Providing seasonal bicycle rentals of Kerr Bikes
Supervising other hourly employees, volunteers and/or participants in services we provide as needed.
Responsible for the store in absence of manager(s)
Managing cash handling of bike rentals
Preparing the daily register reports, making bank deposits, holding store keys, opening and closing store, etc.
Providing excellent customer service while representing Albertina Kerr and Kerr Bikes.
Seasonal Rental Associate (Kerr Bikes, LLC) July - October, 2019, 2022
A community bike rental and repair program in Portland with proceeds supporting Albertina Kerr in their programs serving youth and adults experiencing developmental disability and mental health struggles.
Rented a variety of bicycles and mobility options to the public, often in a fast-paced work environment.
Provided strong customer service and interactions to a diverse clientele while representing our business in a tourist-cetered location.
Efficiently practiced both team-based and independent problem-solving approaches when necessary
Used digital POS system and asset rental software to process rentals and payments
Followed responsible cash handling protocols
Maintained assets, and kept accurate inventory throughout shift
Aiding in opening and closing shop with assistance.
Front-End Customer Service Associate & Safety Champion (Walgreens #15403) July, 2020 - August 2021
Walgreens retail and wellness store location in Beaverton, Oregon.
Operated POS system and processed a variety of transactions, including checks, EBT, alcohol/tobacco, bottle/can redemptions, returns/refunds, and money transfers.
Stocked shelves, received freight from distributors, and maintained the stockroom is organized and clean
Checked and properly handled outdated merchandise and implemented food safety practices.
As Safety Champion, I was responsible for performing tasks such as proactive/reactive sanitation during the COVID-19 pandemic, hazardous chemical spills, trip hazards, fire/electrical hazards and clearances, monthly store safety meetings, and documentation for inspection preparedness, as well as ensuring other coworkers are performing their related tasks properly.
Ensured a positive customer experience and retention by providing exceptional customer service, even in stressful situations.
Co-founder and Leader (Crew 247) 2014-2019
A local, formally-registered Scouting unit I created with a close friend that is geared towards reaching young men and women ages 14-21 with developmental disabilities and mental health challenges, helping them to build leadership skills, personal development, service to others, and adventure.
Maintained strong communication at all levels.
Led as a positive influence and reliable asset.
Performed as a strong teammate, as well as being able to take initiative and work independently, when necessary.
Fostered and maintained an a welcoming environment, which is essential when working with youth that have diverse needs.
Conducted outreach and recruited at least 40 members throughout our five year history, with some attendees willing to travel over 50 miles from their home to attend our weekly meetings in Hillsboro.
Community Relations Specialist (Aloha High School journalism program) 2018-2019
-Wrote and delivered bi-weekly reports on behalf of Aloha High School to the Aloha Business Association.
-Facilitated and fostered relationships between the community, area businesses, and the school
Silent Servant Student Award (Peter R. Marsh Foundation) May, 2019
Honored for "instinctively and silently providing selfless and invaluable service to others in their time of need. Awarded to persons of special community value by the Peter R. Marsh Foundation."
2019 Youth of the Year (The Arc of Oregon) May, 2019
-Honored in recognition of my outstanding contributions to the quality of life for people with intellectual and developmental disabilities
Presented a speech to the entire school (an audience of over 2,000 people) telling my personal story and how my challenges have shaped my life.
Human Rights Defender (Amnesty International)
Published Writer (Write Around Portland)